Technical Support
Frequently used techsupport solutions and troubleshooting.
Here are the items to check when a customer cannot login. 1. In the OOF, is the subscription current? If yes, confirm that username/ip are correct If...
Mon, 25 Jan, 2021 at 12:24 PM
When a customer cannot find their school listed in a form these are the steps to follow. 1. Confirm the zipcode and attempt to lookup the school on the ...
Mon, 1 Mar, 2021 at 9:16 AM
To view logos and code snippets for placing a link to your ABC-CLIO subscription on your website please visit: https://databases.abc-clio.com/Help/Logos ...
Fri, 9 Apr, 2021 at 12:32 PM
Yes, when viewing your reports in the upper right-hand corner of the screen you will see a "SUSHI" button. Clicking this button will reveal you...
Tue, 13 Apr, 2021 at 8:47 AM